Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Thunderbird Problem

Discussion in 'E-mail Discussion' started by Nikolin, May 31, 2013.

  1. Nikolin

    Nikolin Active Member

    Joined:
    May 16, 2013
    Messages:
    25
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    When we pass from Plesk to cPanel (is much better for my) some of our clients facing this problem:

    This POP3 server does not seem to support encrypted passwords. If you just set up this account, please try changing to 'Normal password' as the 'Authentication method' in the 'Account Settings | Server settings'. If it used to work and now suddenly fails, please contact your email administrator or provider.

    may a have any response please?

    Best regards
    Nikolin
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,803
    Likes Received:
    1,898
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello :)

    Yes, please have the customers follow the instructions in that message:

    Authentication will still be encrypted as long as you keep the "SSL/TLS" option enabled.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. Nikolin

    Nikolin Active Member

    Joined:
    May 16, 2013
    Messages:
    25
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    Thank you Michael.

    Best Regards
    Nikolin Hoxha
     
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice