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Ticketsmith with Exim

Discussion in 'General Discussion' started by jayjay, Apr 12, 2002.

  1. jayjay

    jayjay Member

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    Hello again! :)

    We use ticketsmith to handle our support@ address.
    So the emails come through fine, and we can send. But if I have the gateway.pl script like this:

    send email report upon receipt (1 = yes, 0 = no)
    $send_email_report = 1;

    # address to send report to
    $report_to_address = &jay@domain.com&;

    # report from address
    $report_from_address = &support@domain.com&;

    # location of sendmail
    $mailprog = &/usr/sbin/sendmail&;

    Then we get a mail delivery error when someone sends an email to support@domain.com.

    But...If I change the @ signs to + or % it goes through without an error. Now note that it shouldn't really matter, because the email addresses here are just where to send the report too.

    But this config works, you just can't get a report everytime a email is recivied.

    send email report upon receipt (1 = yes, 0 = no)
    $send_email_report = 1;

    # address to send report to
    $report_to_address = &jay%domain.com&;

    # report from address
    $report_from_address = &support%domain.com&;

    # location of sendmail
    $mailprog = &/usr/sbin/sendmail&;

    Just wondering if anybody has worked with this and got it to send a report OK.

    Thanks alot,
    Jason Arquitt
     
  2. kwimberl

    kwimberl Well-Known Member

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    Just a note that I fixed this for him. In case anyone else has the problem, Email addresses should be entered as &user\@domain.com&. This will solve it!
     
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