Ticketsmith with Exim

jayjay

Member
Apr 9, 2002
5
0
301
Hello again! :)

We use ticketsmith to handle our [email protected] address.
So the emails come through fine, and we can send. But if I have the gateway.pl script like this:

send email report upon receipt (1 = yes, 0 = no)
$send_email_report = 1;

# address to send report to
$report_to_address = &[email protected]&;

# report from address
$report_from_address = &[email protected]&;

# location of sendmail
$mailprog = &/usr/sbin/sendmail&;

Then we get a mail delivery error when someone sends an email to [email protected]

But...If I change the @ signs to + or % it goes through without an error. Now note that it shouldn't really matter, because the email addresses here are just where to send the report too.

But this config works, you just can't get a report everytime a email is recivied.

send email report upon receipt (1 = yes, 0 = no)
$send_email_report = 1;

# address to send report to
$report_to_address = &jay%domain.com&;

# report from address
$report_from_address = &support%domain.com&;

# location of sendmail
$mailprog = &/usr/sbin/sendmail&;

Just wondering if anybody has worked with this and got it to send a report OK.

Thanks alot,
Jason Arquitt
 

kwimberl

Well-Known Member
Aug 13, 2001
123
0
316
Just a note that I fixed this for him. In case anyone else has the problem, Email addresses should be entered as &user\@domain.com&. This will solve it!