SOLVED Time difference in WHM reports

[Mise]

the WHM option "Email reports" shows a difference of -2 hours in all the messages, regarding the system time and mail logs

Also the automatic email backups are showing the same -2 hours difference.

The time in the system is right. It seems the configured local time in the system is not right processed by some WHM components.

Is this a known bug or something?.

 

[cPRex]

Hey there! Just to confirm, your system time is set to a specific timezone, as confirmed by the "date" command, but you're seeing data in /var/log/exim_maillog that doesn't match that time?

 

[Mise]

date and logs files shows the right time:

date: 2022-08-26 06:39:34

it is the WHM interface which shows wrong time:

WHM > Email > Mail Delivery Reports

2022-08-26 04:39:34 1oRMRi-00......


Also it happens with the automatic emails sent by WHM Backup service.
I have tried with the Sync Time option inside WHM -> Config Server -> Time server, although no success.

My system has the Time Zone +2 hours. It seems the WHM interface is not getting the configured system date.

This happens in a new recent server; if this can add some useful information


thanks for any help!

 

[cPRex]

That's odd for sure, and I can't reproduce this on a few test machines I checked. Could you open a ticket with our team so we can examine this directly on your system?

 

[Mise]

it's solved. After some time without finding the reason I looked to the browser behaviour, and one chrome extension was interfering with the timezone loaded in WHM

About the backup notification emails, I was reading in the this boad UTC is used by cpanel access logs and others system logs. Then the difference of 2 hours is that of the UTC. Then problem solved.
Thanks anyway!

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[cPRex]

I'm glad it turned out to be a non-cPanel issue!