The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Timout Errors afte rmoving sites from root account to reseller account

Discussion in 'General Discussion' started by thenets, May 25, 2014.

  1. thenets

    thenets Registered

    Joined:
    May 25, 2014
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Website Owner
    Hey guys
    i have some sites on a cpanel server in root account ..running cloudlinux
    they were working great
    i had to move them to another ip as i had too many on one ip
    so i changed one of the sites to a reseller account , gave and delegated an ip to it , changed ip of other sites , moved them under this reseller
    did i screw up somehow ?
    since its been a couple days ( dns propagation should be done i guess ) and the sites are barely running

    thanx all
     
  2. storminternet

    storminternet Well-Known Member

    Joined:
    Nov 2, 2011
    Messages:
    462
    Likes Received:
    0
    Trophy Points:
    16
    cPanel Access Level:
    Root Administrator
    You have moved sites to dedicated IP assigned to reseller account. Can you please check virtualhost entry of each site just to confirm if they are pointed to new IP. After that check the dns zone file of each file. You can also use WHM Home »DNS Functions »Edit DNS Zone to correct the A records of they are not changed during IP change.

    I hope this should fix the time out issues with the sites.
     
  3. thenets

    thenets Registered

    Joined:
    May 25, 2014
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Website Owner
    thanx storminternet

    yes the dns zone is pointing correcty
    and virtual hosts has the new info
    <VirtualHost x.x.x.x:80>
    ServerName mydomain.org


    thanx again
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,678
    Likes Received:
    654
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
    Hello :)

    Try rebuilding the Apache configuration file via:

    Code:
    /scripts/rebuildhttpdconf
    Also, make sure the browser/DNS cache on your computer is cleared and then try accessing the websites again.

    Thank you.
     
Loading...

Share This Page