Timout Errors afte rmoving sites from root account to reseller account

thenets

Registered
May 25, 2014
2
0
1
cPanel Access Level
Website Owner
Hey guys
i have some sites on a cpanel server in root account ..running cloudlinux
they were working great
i had to move them to another ip as i had too many on one ip
so i changed one of the sites to a reseller account , gave and delegated an ip to it , changed ip of other sites , moved them under this reseller
did i screw up somehow ?
since its been a couple days ( dns propagation should be done i guess ) and the sites are barely running

thanx all
 

storminternet

Well-Known Member
Nov 2, 2011
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Root Administrator
You have moved sites to dedicated IP assigned to reseller account. Can you please check virtualhost entry of each site just to confirm if they are pointed to new IP. After that check the dns zone file of each file. You can also use WHM Home »DNS Functions »Edit DNS Zone to correct the A records of they are not changed during IP change.

I hope this should fix the time out issues with the sites.
 

thenets

Registered
May 25, 2014
2
0
1
cPanel Access Level
Website Owner
thanx storminternet

yes the dns zone is pointing correcty
and virtual hosts has the new info
<VirtualHost x.x.x.x:80>
ServerName mydomain.org


thanx again
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,203
363
Hello :)

Try rebuilding the Apache configuration file via:

Code:
/scripts/rebuildhttpdconf
Also, make sure the browser/DNS cache on your computer is cleared and then try accessing the websites again.

Thank you.