maria1986

Member
Mar 17, 2017
19
2
3
Netherlands
cPanel Access Level
Website Owner
Dear supporters,

My data quotum is reached, and now im trying to clear out of bit memory.
A lot of memory is taken by the tmp. directory. But when I open it I can't see a file that takes the memory, alle files have a size of 0.

My question is: how can I clear the tmp file?
 

Jcats

Well-Known Member
PartnerNOC
May 25, 2011
807
160
168
New Jersey
cPanel Access Level
DataCenter Provider
Hello,

You will want to make sure to say 'disk space' and not 'memory' as they are completely different and will cause some confusion :)

The tmp file, you are more than likely referring to the /tmp folder which usually grows if you have statistics enabled like awstats, analog, etc.

To narrow down the usage, go into cPanel and click the "Disk Usage" icon, then scroll down to you see the tree. Sort it by size.

Then click the + signs next to the folders to break them down more and more, you can click right on the folder itself which will open File Manager. If you want, provide a screenshot of the Disk Usage after you break down the tree a bit so we can better guide you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,884
2,254
463
Hello,

The previous post should help. Here's the documentation link for the Disk Usage feature in cPanel:

Disk Usage - Documentation - cPanel Documentation

Could you post a screenshot of the usage, or let us know what it shows as taking up the most space?

Thank you.