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To Chirpy and the Cpanel Staff

Discussion in 'General Discussion' started by procam, Aug 7, 2006.

  1. procam

    procam Well-Known Member

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    One of my main drives failed on a heavily loaded unit yesterday morning, I just wanted to take a moment to Thank Chirpy for all the excellent notes you have posted for restorations/repairs they were soooo valuable in getting my customers back to service without loss of data and without a billion configuration problems.

    #148726 - I still dont understand what they did but they did a superior job fixing it!
    Cpanel staff has definitely made great strides in improving their time to service tickets as well, I had one issue with the mail server after all was said and done and I opened a ticket and it was not only answered but they fixed it as well within 30 minutes of the ticket being opened-

    Thanks!:D
     
  2. chirpy

    chirpy Well-Known Member

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    I'm glad the posts helped out - it can be a frantic time when a drive goes belly-up.
     
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