Too many machines error after AWS Lightsail snapshot restore

lightheaded76

Registered
Jan 26, 2021
1
0
1
Northampton
cPanel Access Level
Root Administrator
I'm currently testing CPanel on AWS Lightsail. Although Lightsail enables you to create and restore snapshots, it seems that this can't be done without creating a new CPanel instance. That's fine except that after I've restored a few snapshots (ie created new instances), I get the the "Too many machines" error, presumably because each new instance counts as a machine. This could be a problem. I'd like to know how many instances I can create before running into this error & is there anyway of fixing it quickly without having to contact support?
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
15,261
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cPanel Access Level
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Hey there! There aren't any specific rules for that error message as the license detection software doesn't have a specific threshold that will cause that error to be displayed. You also do have to contact our Customer Service team directly (How do I contact cPanel Customer Service?) as we have to manually release that license error.