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Too many recipients

Discussion in 'E-mail Discussion' started by em.ci, Feb 15, 2016.

  1. em.ci

    em.ci Well-Known Member

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    Hi guys,

    A customer received a bounce back message who includes the following error:

    "452 4.5.3 Too many recipients"

    Do you know where I can check which value is set on our server?

    Best Regards,
    Emre
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Is this a customer sending email to your server, or a customer sending email to a remote host? Do you have root access to this system?

    Thank you.
     
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  3. em.ci

    em.ci Well-Known Member

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    Hi Michael

    It is a customer who sending email to a remote host.

    Best Regards,
    emci
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    In that case, you will need to contact the support team for the company that handles that remote email server. The bounce message comes from the remote server, so if you are not sending a message with multiple recipients, there might be an issue they can help address. At the very least, they should be able to explain why their server is bouncing the message.

    Thank you.
     
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  5. em.ci

    em.ci Well-Known Member

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    Hi Michael

    Thank your for your message. But do cPanel have a limit for this too? If yes where can I find it? Just in case if I would need it.
     
  6. cPanelMichael

    cPanelMichael Forums Analyst
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