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Top Menu bar in Horde doesn't show at some resolutions

Discussion in 'User Experience' started by Marcel Horsthuis, Oct 10, 2017.

  1. Marcel Horsthuis

    Marcel Horsthuis Registered

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    Hello.

    I noticed that the menu bar of webmail program Horde doesn't show between a resolution width of 180 and 1200 pix.
    See attatchment.

    Pleas help

    Marcel
     

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  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Could you be a bit more specific? I'm not seeing the differences of something missing in your screenshot.
     
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  3. Marcel Horsthuis

    Marcel Horsthuis Registered

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    Hello.

    In the screen-shot you see three separate screen shots of the top op the web page with 3 different screen width. The top has a width of 1207px as you can see in the tab of the webmail page. The middle has a screen width of 1146 px. I hope that you can see that the menu bar starting with E-mail etc.. is not showing. The bottom screen shot has a width of 1078px showing the menu bar again.
    It looks like a CSS bug. You can try it yourself by resizing the browser window and notice that the menu bar doesn't show between a resolution width op 1080 and 1200 px.

    I hope this helps.

    Regards,

    Marcel
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Wow, I'm not sure how I missed that, sorry. I had coffee and breakfast by then too


    I am able to duplicate this on my end quite easy and it goes away at multiple sizes.
     
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  5. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello @Marcel Horsthuis,

    Internal case CPANEL-14854 is open to address an issue where webmail branding logos break the navigation bar on low width displays. Can you verify if the issue is isolated to the use of the custom webmail logo, or do you still face the same issue when using the default cPanel logo?

    Thank you.
     
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  6. Marcel Horsthuis

    Marcel Horsthuis Registered

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    Hello,

    I deleted the custom webmail logo but the problem is still there.
    My logo doesn't show on the attached image in the first post.

    Marcel
     
  7. Marcel Horsthuis

    Marcel Horsthuis Registered

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    Hello,

    Any progress on this issue?

    Marcel
     
  8. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello Marcel,

    Could you open a support ticket using the link in my signature so we can take a closer look?

    Thank you.
     
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  9. JoeHabit

    JoeHabit Registered

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    Hello,

    any update on this, please? We can see the same error at one of our customer, see the attached picture.
     

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  10. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello @JoeHabit,

    Internal case CPANEL-16672 is now open to address an issue where setting a customized company name in "WHM >> cPanel >> Customization" can lead to the webmail logo disappearing when the browser window is resized. I'll monitor this case and update this thread with more information as it becomes available.

    Thank you.
     
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  11. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    To update, this is fixed in cPanel version 68.0.17:

    Fixed case CPANEL-16672: Fix layout issues with Custom Company Name in Webmail.

    Thank you.
     
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