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traceroute problem for AOL

Discussion in 'E-mail Discussions' started by crazyaboutlinux, Feb 28, 2009.

  1. crazyaboutlinux

    crazyaboutlinux Well-Known Member

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    Hi,

    Our requests to 64.12.138.120 are dropped somewhere between AOL and our
    server. please help on this.

    [root@saturn ~]# traceroute 64.12.138.120
    traceroute to 64.12.138.120 (64.12.138.120), 30 hops max, 38 byte packets
    1 69.72.212.41 (69.72.212.41) 0.342 ms 0.245 ms 0.228 ms
    2 208.116.63.249 (208.116.63.249) 115.736 ms 179.840 ms 1.725 ms
    3 nyk-b2-link.telia.net (213.248.83.105) 0.473 ms 0.505 ms 0.414 ms
    4 nyk-bb2-link.telia.net (80.91.250.6) 24.897 ms 0.955 ms 0.846 ms
    5 ash-bb1-link.telia.net (80.91.250.16) 6.382 ms 6.765 ms 6.799 ms
    6 * * *
    7 * * *

    Thankyou
    Nilesh
     
  2. Amit Deshmukh

    Amit Deshmukh Well-Known Member

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    Network Problem

    You need to contact network engineer at DC !

    This is not a server side issue.

    Regards,
    Amit Deshmukh
     
  3. crazyaboutlinux

    crazyaboutlinux Well-Known Member

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    DC people said we do not provide third party software support
     
  4. Amit Deshmukh

    Amit Deshmukh Well-Known Member

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    Contact AOl

    Please contact aol support techs, there does'nt seems much that we can help with.

    Regards,
     
  5. crazyaboutlinux

    crazyaboutlinux Well-Known Member

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    we have already contacted AOL

    here is the reply from AOL

    Hello,

    AOL is not accepting email from the IP 69.72.212.42 because the host is
    compromised. I request you to rebuild the host and assign a new IP
    address to the machine. The IP 69.72.212.42 will not be unblocked unless
    the server is compromised.



    Thank You,
    Anita Serrao
    AOL Postmaster
     
  6. Kailash1

    Kailash1 Well-Known Member

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    Twitter:
    It seems that AOL has blocked the IP address due to spam. If you have just purchased the server then ask your provider to help you to unblock IP address or change the IP address of your server.

    Kailash
     
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