Traceroute to server does not complete

Peoplespaces

Well-Known Member
Oct 1, 2001
262
6
318
cPanel Access Level
Root Administrator
Hi everyone

For some strange reason, I can run a trace right to the hop before the server. All sites are accessible and running but the same thing happens to them. Have I inadvertently changed something? Any suggestions?
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,297
1,251
313
Houston
That's really not enough information to go off of to determine whether or not you changed something. Technically if you can traceroute to the hop before the server and it times out before reaching the server, you shouldn't be able to reach the server from the IP address you're running the trace from. Furthermore, if it's timing out right before it hits your server the only way to have this addressed would be to contact your provider or datacenter and provide them the result of the traceroute.