Track Delivery not returning results

calvinrock0406

Registered
Jul 29, 2016
1
0
1
Virginia Beach, VA
cPanel Access Level
Root Administrator
Having an issue with a dedicated server using WHM 56.0 that when trying to use the track delivery tool on the email forwarders tool it is not returning any results. I have disabled and reenabled eximstats on WHM. I have also ran UPCP from the cli to make sure that everything was fully updated and still it seems to not work. It is happening on both X3 and Paper Lantern.

The process completes and returns no errors. Also there are no errors in the cpanel errors log. Not sure what the issue might be.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,884
2,245
463
Hello,

Could you review /var/log/exim_mainlog and let us know if the entry exists in this log file? You can check with a command such as:

Code:
exigrep [email protected] /var/log/exim_mainlog
Thank you.