Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

'Track Delivery' settings don't stick

Discussion in 'User Experience' started by LinuxUserSince1991, Aug 1, 2018.

  1. LinuxUserSince1991

    LinuxUserSince1991 Registered

    Joined:
    Aug 1, 2018
    Messages:
    3
    Likes Received:
    1
    Trophy Points:
    3
    Location:
    Los Angeles
    cPanel Access Level:
    Website Owner
    I read an old thread regarding my exact issue, but it didn't help. When I change settings for 'Track Delivery' they don't stick. I don't even have to exit from the page and reenter--if I just refresh the page the settings revert to the defaults.

    This file:
    Code:
    /home/$username/.cpanel/nvdata/_frontend_paper_lantern_mail_route.html
    changes as I revise the settings, when the page refreshes, and when I exit and reenter 'Track Delivery.'

    How can I make changes stick?
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,827
    Likes Received:
    1,898
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello @LinuxUserSince1991,

    Are you referring to the options quoted below?

    Or, are you referring to the "Table Options"? The settings you save for the quoted options are preserved but the table options are not. Also, can you verify which version of cPanel & WHM is installed on this system?

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. LinuxUserSince1991

    LinuxUserSince1991 Registered

    Joined:
    Aug 1, 2018
    Messages:
    3
    Likes Received:
    1
    Trophy Points:
    3
    Location:
    Los Angeles
    cPanel Access Level:
    Website Owner
    I can't check versions right now. I'm referring to 'Table Options' and also how many results to display per page and the maximum results/type to process. Thanks.
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,827
    Likes Received:
    1,898
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello @LinuxUserSince1991,

    The functionality you are seeking is not supported at this time. I encourage you to open a feature request if you'd like to see functionality added to the product that allows one to configure the default preferences for the Track Delivery interface, or to ensure the preferences in the interface are preserved through additional sessions:

    Submit A Feature Request

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  5. LinuxUserSince1991

    LinuxUserSince1991 Registered

    Joined:
    Aug 1, 2018
    Messages:
    3
    Likes Received:
    1
    Trophy Points:
    3
    Location:
    Los Angeles
    cPanel Access Level:
    Website Owner
    Thank you.

    I'll submit a feature request.
     
    cPanelMichael likes this.

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice