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SOLVED Track Delivery showing another account's logs

Discussion in 'E-mail Discussion' started by Loneweaver, Jun 14, 2018.

  1. Loneweaver

    Loneweaver Member

    Nov 30, 2016
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    We have 2 active accounts in our server, account1 for and account2 for I have noticed a strange behaviour, when I log onto account2, and go to Track Delivery, I see track status from account account1. These are 2 different hosts and they shouldn't be sharing anything
    #1 Loneweaver, Jun 14, 2018
    Last edited by a moderator: Jun 14, 2018
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Apr 11, 2011
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    Hello @Loneweaver,

    The Track Delivery feature in cPanel will display the message delivery logs for emails with recipients that correspond to email accounts added to the cPanel account. It looks like we were able to confirm this in the support ticket that was opened. Here's the response from one of our Technical Analysts for anyone else with the same question:

    Thank you.
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