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Transfer account from Hostgator reseller to new server

Discussion in 'Migrate to cPanel' started by selberkani, Oct 18, 2015.

  1. selberkani

    selberkani Member

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    Hello,

    I have a dedicated server with whm panel CENTOS 6.7 x86_64 standard – host WHM 11.50.2 (build 2) and I would like to move my websites that are on Hostgator reseller Whm panel CENTOS 6.7 x86_64 kvm – solara WHM 11.48.4 (build 7). The problem that I'am having is when I use the function: Copy an Account From Another Server With an Account Password. It won't work.

    I get the following error message:
    Starting “TRANSFER” for “Account” “XXXXXX”.
    Attempting to copy “XXXX” from “111.111.111.111”.
    Trying to fetch cpmove file via cPanel XML-API!
    Fetching current backups from remote server …cPanel Login Failed: HTTP/1.0 900 NET OR SSL ERROR
    /usr/local/cpanel/scripts/getremotecpmove 16288: open_tcp_connection: failed `111.111.111.111', 2083 (Connection timed out)
    Failed to fetch cpmove file via cPanel XML-API.
    Failed: Error while executing “/usr/local/cpanel/scripts/getremotecpmove”: The subprocess “/usr/local/cpanel/scripts/getremotecpmove” reported the “EPERM” (1) error when it ended.

    Could someone tell with the information above what I could be doing wrong?

    Thanks
     
  2. selberkani

    selberkani Member

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    In my case, it was CSF+LFD plugin.
    Edit "Allow IPs" and write an IP address of source server, then restart CSF.
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    I am happy to see you were able to address the issue. Thank you for updating us with the outcome.
     
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