Transfer account from Hostgator reseller to new server

selberkani

Member
Jan 17, 2013
10
0
1
cPanel Access Level
Root Administrator
Hello,

I have a dedicated server with whm panel CENTOS 6.7 x86_64 standard – host WHM 11.50.2 (build 2) and I would like to move my websites that are on Hostgator reseller Whm panel CENTOS 6.7 x86_64 kvm – solara WHM 11.48.4 (build 7). The problem that I'am having is when I use the function: Copy an Account From Another Server With an Account Password. It won't work.

I get the following error message:
Starting “TRANSFER” for “Account” “XXXXXX”.
Attempting to copy “XXXX” from “111.111.111.111”.
Trying to fetch cpmove file via cPanel XML-API!
Fetching current backups from remote server …cPanel Login Failed: HTTP/1.0 900 NET OR SSL ERROR
/usr/local/cpanel/scripts/getremotecpmove 16288: open_tcp_connection: failed `111.111.111.111', 2083 (Connection timed out)
Failed to fetch cpmove file via cPanel XML-API.
Failed: Error while executing “/usr/local/cpanel/scripts/getremotecpmove”: The subprocess “/usr/local/cpanel/scripts/getremotecpmove” reported the “EPERM” (1) error when it ended.

Could someone tell with the information above what I could be doing wrong?

Thanks
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,908
2,216
463
Hello :)

I am happy to see you were able to address the issue. Thank you for updating us with the outcome.