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transfer account into existing reseller account

Discussion in 'General Discussion' started by kjg, Feb 19, 2014.

  1. kjg

    kjg Well-Known Member

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    Situation:
    A number of accounts on different servers that are to be transferred to a new server and to different resellers (we use resellers only internally for admin purposes/shared ip handling, etc so they are all ours to setup as we wish).
    Each reseller has its own shared IP.

    Problem:
    When transferring an account we can only choose to use standard shared IP or dedicated IP and can not set ownership for account.

    So we have to:
    1) transfer as usual to standard shared IP and root as owner
    2) change owner of account to correct reseller
    3) change IP to correct shared IP

    It is quite a few accounts that are to be transferred so if it is possible somehow to transfer into a resellers account directly it would be much easier.

    Any ideas how to do this all at once instead and avoid the IP for the site being changed twice?

    // kjg
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Do the resellers already exist on the destination server? If so, you should see the reseller name associated with the account when fetching the account list with "Copy Multiple Accounts/Packages From Another Server" in WHM. The copied account should retain that ownership.

    Thank you.
     
  3. kjg

    kjg Well-Known Member

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    Hi Michael
    Thank you for your reply.

    No, the resellers do not exist on the server from where we transfer the accounts.
    Suppose the ownership issue could be solved via fist creating the resellers on those servers and change ownership to the correct reseller before transferring.

    The problem with the IP change is however not solved this way as far as I can see. There is no option to select the actual resellers shared IP anywhere.

    // kjg
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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