Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

transfer failed

Discussion in 'General Discussion' started by aryapsh, Aug 12, 2009.

  1. aryapsh

    aryapsh Well-Known Member

    Joined:
    Apr 17, 2007
    Messages:
    59
    Likes Received:
    0
    Trophy Points:
    156
    hi when i try to transfer an account i see the next error please help me
    Attempting to copy aryapsh from 87.106.135.139
    Trying to fetch cpmove file via cPanel XML-API!
    Fetching current backups from remote server......0 backups found...Done
    Starting the backup...Done
    Waiting for backup to start...Done
    Checking remote server for backups.....0 backups found.
    Failed to start the backup on the remote machine (if a previous backup is in progress you will need to wait until it is complete)!
    (Trace information follows for backup start request)...
    (Trace information follows for initial backups)...
    (Trace information follows for backups after request started)...
    Failed to fetch cpmove file via cPanel XML-API.
    Trying to fetch cpmove file via ftp+cgi!
    Attempting to login as aryapsh to 87.106.135.139 via ftp
    (internal error) Thu Aug 13 01:15:21 2009 [27429] error: Can't call method "login" on an undefined value at /scripts/getremotecpmove line 291.
    at /scripts/getremotecpmove line 291
    main::fetch_acct_by_ftp_and_http('user', 'aryapsh', 'host', 87.106.135.139, 'domain', 'aryapazooki.com', 'pass', '__HIDDEN__', 'part', ...) called at /scripts/getremotecpmove line 65



    Error while copying account...! Aborting Extraction

    This is the error anyone can help me please?
     
    #1 aryapsh, Aug 12, 2009
  2. logicsupport

    logicsupport Well-Known Member

    Joined:
    Jun 5, 2007
    Messages:
    138
    Likes Received:
    0
    Trophy Points:
    166
    The error seems that something with the login , Can you reset the password of the old server and try the same again. (transfer the account using the following WHM transfer option "Copy account from another server with account password" )

    Also Confirm /tmp is not full and have enough space
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 logicsupport, Aug 12, 2009
  3. cPanelKenneth

    cPanelKenneth cPanel Development
    Staff Member

    Joined:
    Apr 7, 2006
    Messages:
    4,569
    Likes Received:
    45
    Trophy Points:
    308
    cPanel Access Level:
    Root Administrator
    It appears you are using the 'Copy an account from another server with account password' feature. This feature is a last ditch effort to perform the transfer.

    If you have access to a cPanel account on the other server you should login directly to that other cPanel server and download a full back. This full backup can then be used by the Restore a Full Backup/cpmove file feature in WHM to restore the account on the local server.

    If you have root access to the other server then you should use the 'Copy an account from another server' feature.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #3 cPanelKenneth, Aug 13, 2009
(You must log in or sign up to post here.)
Loading...
Similar Threads - transfer failed
  1. Karen Soto

    Remote User Account Transfer: Failed to extract the archive

    Karen Soto, Oct 31, 2018, in forum: General Discussion
    Replies:
    1
    Views:
    108
    cPanelLauren
    Nov 1, 2018
  2. magj

    Restore from transfer failed backup cpmove file

    magj, Jun 9, 2018, in forum: Data Protection
    Replies:
    4
    Views:
    306
    cPanelMichael
    Jun 12, 2018
  3. soofien

    Account Creation and transfering account failed

    soofien, Nov 13, 2017, in forum: Data Protection
    Replies:
    5
    Views:
    456
    cPanelMichael
    Nov 14, 2017
  4. Hsu Shih Yung

    get_transfer_session_state does not return Failed.

    Hsu Shih Yung, Oct 25, 2017, in forum: cPanel Developers
    Replies:
    5
    Views:
    537
    cPanelMichael
    Mar 21, 2018
  5. sakaitsu

    Enable DNS Zone Transfering?

    sakaitsu, Dec 3, 2018, in forum: Bind/DNS/Nameserver
    Replies:
    1
    Views:
    97
    cPanelLauren
    Dec 5, 2018

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice