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Transfer from mediatemple gs plesk (unknown version)

Discussion in 'Migrate to cPanel' started by notuo, May 11, 2011.

  1. notuo

    notuo Member

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    Hi.

    I have a gs in mediatemple that I want to move to a reseller cpanel. (just the emails are the important things to transfer as the web site is a new design).

    In my WHM I don't see any option to do this transfer.

    Can anyone point me to the correct path to do this?
    Is this option only for the main WHM and not for reseller? In such case, I need the path to ask my server manager to do this.

    Thanks in advance
     
  2. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    cPanel Access Level:
    Root Administrator
    Reseller WHM without root level access does not have the option to perform WHM > Transfers from one control panel to another one. You would need to ask the administrator of the cPanel machine for assistance with moving the account.

    Please note that a non-cPanel to cPanel transfer will require root or sudo su access to the non-cPanel machine for the transfer scripts. If your account on the old machine does not have this access level either, then WHM's Transfers area will not be able to migrate the account even with root level access on the cPanel machine.
     
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