Transfer from Remote cPanel Account

benito

Well-Known Member
Jan 8, 2004
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Mar del Plata - Argentina
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Root Administrator
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Hello!

I like to know if the option "Transfer from Remote cPanel Account" do any change or modification on the remote server. I only need to copy the account as a backup and want to keep everything working on the remote server.

Thanks
 
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Spirogg

Well-Known Member
Feb 21, 2018
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chicago
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Transfer from Remote cPanel Account
- I think that is used to move a cpanel account to a new server

Transfer from Remote cPanel Account
The Transfer from Remote cPanel Account option lets you transfer a cPanel account from a remote server’s archive file. To perform a remote transfer, select the Transfer from Remote cPanel Account option and perform the following steps:

  1. In the Remote Server section, enter the server’s IP address or hostname. If you use a hostname, you must include a valid top level domain (TLD) in the domain’s name.
  2. In the Remote username section, enter cPanel account’s username on the remote server.
  3. In the Remote password section, enter the cPanel account’s password on the remote server.
  4. In the IP Address section, select whether to assign a dedicated IP address to the cPanel account on your server. Your server must have at least one available IP address to assign a dedicated IP address.
  5. Click Transfer. The Account Restore interface will appear. The system begins the account restoration process. You can use this interface to monitor the restoration progress.

-----

I use this below:
in terminal you can use this
Code:
/scripts/pkgacct cpanel-username
so if the cpanel account username is boshmith you would use
Code:
/scripts/pkgacct boshmith
to copy the whole cpanel account including mail database etc etc.

then you can find it in your root /home directory on the server.
Code:
rootserver# /home
it will be named cpmove-boshmith.tar.gz using my example above..

then I SSH to server via window computer or mac

I use Bitvise SSH Client to download that file and keep it on my home computer. also leaving that copy on my server as well.

hope that helps.
 
Last edited:

benito

Well-Known Member
Jan 8, 2004
417
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Mar del Plata - Argentina
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Root Administrator
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Thanks Spirogg, i do it that way very ofthen. In this case I do not have root or ssh access to the account. Only have cPanel access and no cooperation from the other host.

The customer want us to make a copy and I was thinking to use "Transfer from Remote cPanel Account", then make the regular backup on my own server. But I need to be sure this Transfer method don't do anything in the remote server like change the DNS zone or put the account in suspension or something else.

ps. The account don't have the backup tools available in his cPanel UI.
 

harishz3

Member
Sep 16, 2022
20
8
3
India
cPanel Access Level
Website Owner
Hello!

I also plan to do the same "Transfer from Remote cPanel Account".
My website is a Moodle site and has user logins.

So, This Transfer Method will not affect or do any changes to the remote/old cPanel/website. Will, it still be active and live after the transfer?
 

cPanelWilliam

Administrator
Staff member
Mar 13, 2018
134
21
93
Houston
cPanel Access Level
Root Administrator
Hi,

So, This Transfer Method will not affect or do any changes to the remote/old cPanel/website. Will, it still be active and live after the transfer?
Correct. The site would remain live on the old/remote server. This feature only creates a backup on the remote server and then transfers and restores it on the new server. This is also clarified in our documentation:

The Transfer from Remote cPanel Account option lets you transfer a cPanel account from a remote server’s archive file.
https://docs.cpanel.net/whm/transfe...-account/#transfer-from-remote-cpanel-account
 

harishz3

Member
Sep 16, 2022
20
8
3
India
cPanel Access Level
Website Owner
Hi there

Please help me resolve this issue(mentioned below).


Downloading “backup-9.19.2022_20-28-09_mxxxxxmayr.tar.gz” …
..64%..
Failed: Error while executing “/usr/local/cpanel/scripts/getremotecpmove”. The “/usr/local/cpanel/scripts/getremotecpmove 1xx.62.xx.55 mxxxxxmayr” command (process 23718) ended prematurely because it received the “TERM” (15) signal. The system aborted the subprocess because it reached the timeout of 900 seconds.: debug: Established cpanel session.
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
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In WHM >> Tweak Settings you can adjust this value:

"Number of seconds an SSH connection related to an account transfer may be inactive before timing out (Minimum: 1,800; Maximum: 172,800)"

Can you raise that and see if you still have issues?
 

harishz3

Member
Sep 16, 2022
20
8
3
India
cPanel Access Level
Website Owner
Hi,

Thank you, Now it is downloading the backup file from the Remote (old) machine.
But, now the download percentage has gone beyond 100%( now showing - Downloading backup "X.tar.gz"...114%).
Is this normal? If yes, then to what percentage(%) will it continue to download?