Transfer multiple accounts, issue

[Pixelation]

Hello,

I'm about to move all my accounts to a new server, but I noticed that the "Transfer multiple accounts from another server" feature doesn't work anymore ever since they upgraded that feature... I enter the IP of my old server, port 22, select "Login as: root", select "Password" as authentication method, etc. But when I press "Fetch account list" it doesn't list any packages or accounts... I checked this feature on another server too, and it seems to do the same. A cPanel bug or something? Any chance I can fix it? I need to start moving my accounts asap.

I'm running:
WHM 10.8.0 cPanel 10.9.0-R34
Fedora
Firefox webbrowser

Thanks

 

[pnl]

maybe your old server's ip is nullrouted contact the provider.

 

[Berbox]

I have the same issue. See post

http://forums.cpanel.net/showthread.php?t=58309

 

[Pixelation]

maybe your old server's ip is nullrouted contact the provider.

I can access the server myself though...
And, it doesn't work on more than one server

 

[celliott]

I have always had issues with this tool having completed many account transfers, so this isn't something I would expect to see fixed in the next build. I found that if you do say 4 or 5 accounts at a time, it works fine. Do any more and the page will just error.

How many accounts do you have on your server?

If you have a managable number of accounts (e.g. 150 or below) then you could consider manually generating the backups, sending them via remote ftp and then restoring them one by one. This is a time consuming process, however it has worked well on more than one occasion.

If you want to try and do it manually and could use some extra hands, I am also currently available to assist you with this for a small fee.

Chris.

 

[jayh38]

If I have a bunch of sites, I would shove the backups into directories just under a gig each then archive each directory. It amounts to handling allot less files for ftp then unpack and multiple restore.

 

[Pixelation]

If I have a bunch of sites, I would shove the backups into directories just under a gig each then archive each directory. It amounts to handling allot less files for ftp then unpack and multiple restore.

I have about 200+ accounts hosted on that server and would like to transfer all of them as soon as possible as I am going to update my registered nameservers to the new server IPs once all accounts have been moved. Is there any other way to automate this process? I was thinking about setting the WHM backup tool to my new server and make the server send a daily backup to it, then use the WHM "restore multiple accounts" feature. Any advice?

 

[jayh38]

Setting the remote backup would be as automated as you can get I suppose. That would work fine for your needs.

Here is a nice discussion that covers many aspects and tips that you may find interesting
http://forums.cpanel.net/showthread.php?t=18294

 

[Pixelation]

Though the problem when using that method is that I have to wait until all accounts are backed up to the remote server before I can start restoring the backups...

Also when I tried this process, I think something else went wrong too: The tar.gz files that were uploaded to the new server by the backup process, were 0 bytes big :s

Any other suggestions?

 

[jayh38]

I could not suggest anything I haven't already said in my above posts or anyone elses excellent advice here.

get to work!!!