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Transfer of accounts stopped working

Discussion in 'General Discussion' started by ccccanada, Mar 19, 2008.

  1. ccccanada

    ccccanada Well-Known Member

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    Hello!

    As of today when i transfer a domain from one server to another using the "Copy an account from another server" feature in WHM the domain gets packaged no problem on the old server then transfers to the new server.

    The domain gets set up but none of the files get extracted.

    The extract process stops at the point below:

    Reloading MySQL
    Done


    Restoring PostgreSQL databases.... PostgreSQL is not installed. Skipping.
    Restoring Mailman lists
    Done


    Restoring Mailman Archives
    Done


    Restoring quota

    Done


    Restoring shell

    Done


    Restoring password
    Password for northand has been changed

    Done


    Restoring proftpd file
    Done


    Resyncing FTP Passwords
    Updating ftp passwords for northand
    Ftp password files updated.
    Ftp vhost passwords synced

    Done


    Parsing Domain Databases
    ...SubDomains......ParkedDomains......AddonDomains...

    Restoring Domains



    Restoring Bandwidth Data
    Done

    Restoring Counter Data



    Restoring SSL Vhost
    Unable to get home directory for username northand!

    Transfer Error
    Security violation.... (homedir [] is null)

    Transfer Error
    Account Restore Failed


    This just started today i was able to transfer 30 domains yesterday with no problems at all.

    Any help or suggestions would be appreciated.

    Thanks
    Harold
     
  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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