transfer of large site fails - public_html files MISSING!

PPNSteve

Well-Known Member
Mar 13, 2003
426
12
168
Somewhere in Ilex Forest
cPanel Access Level
Root Administrator
Twitter
moving (copying from cpanel server to cpanel server) a larger site, 21293 M disk used, failed.. WHM said it completed, yet there is NO public_html dir and ALL the files were lost.

Is there a trick or secret to getting somewhat larger sites transfered using the WHM account transfer feature?

Is this failure common? I've seen the transfer fail on large mysql databases, but never on the actual web files..

Need some help here rather quickly as we NEED to get this site and it's data over here before old server goes away..

what ELSE short of a manual ftp to old > copy locally > ftp to new can I do here?
 

Infopro

Well-Known Member
May 20, 2003
17,075
524
613
Pennsylvania
cPanel Access Level
Root Administrator
Twitter
Make sure the account has enough free space and generate a full backup from within cPanel and leave it on that account. When its done transfer it via SSH and move to /home/ then run the restore account tool in WHM.


Wait a sec, 21GB? :eek:

You're going to run into problems of file size no doubt. I'd check for log files, /spambox mail/, bloated dom logs and other misc garbage that can be wiped from this account in advance.
 

darren.nolan

Well-Known Member
Oct 4, 2007
257
0
66
I'd generate the backup locally, then rearchive the zip into smaller bits - 1gb or so and make sure you checksum each part when you FTP it over to the new server and copy the parts again that failed. If you have the time I would even make it smaller than 1GB parts.......
 

gorilla

Well-Known Member
Feb 3, 2004
694
1
168
Sydney / Australia
moving (copying from cpanel server to cpanel server) a larger site, 21293 M disk used, failed.. WHM said it completed, yet there is NO public_html dir and ALL the files were lost.

Is there a trick or secret to getting somewhat larger sites transfered using the WHM account transfer feature?

Is this failure common? I've seen the transfer fail on large mysql databases, but never on the actual web files..

Need some help here rather quickly as we NEED to get this site and it's data over here before old server goes away..

what ELSE short of a manual ftp to old > copy locally > ftp to new can I do here?
here is another way to do this

http://www3.wiredgorilla.com/content/view/322/1/