Transfer or restore a cpanel account

[Marvin Huijbregts]

Hi,

I have a question about TRANSFER OR RESTORE A CPANEL ACCOUNT.
In the past this worked where i did a backup on vps1 and did a restore on vps2

Now the only things it says restoring but nothing happens is there a possibility to see what goes wrong or whats stop the restore?
(I also see no process that tells me something is running)

Kind Regards,

Marvin

 

[cPRex]

Hey there! Inside that tool you'll be presented with three options:

-Restore from a local cpmove file.
Select this option if the cpmove file already exists on the server in one of the predefined locations.
-Upload a file to restore.
Select this option if you want to upload the cpmove file to the server.
-Transfer from Remote cPanel Account.
Select this option if you want to transfer a cPanel account from a remote server.

I would expect any relevant logs to be shown on the screen, as that work happens, but you're always welcome to submit a ticket to our team if the tools in WHM are not working properly for you so we can investigate that.

 

[Marvin Huijbregts]

HI, i tried all the first 2 options but without result.

When i try to upload a fresh made backup of VPS1 nothing happens
First what i dont know are there any tools or commands to show error logs ?

 

[cPRex]

The best place to look for errors would be in the /usr/local/cpanel/logs/error_log file