SOLVED Transfer Password Issue

Jeff P.

Well-Known Member
Feb 2, 2016
61
10
8
Daytona Beach, Florida, USA
cPanel Access Level
DataCenter Provider
SOLVED, Solution in bottom post.

ERROR: sshcontrol execution encountered a fatal error: (XID hjth57) The password that you provided is not correct, or the SSH key is not permitted access:
Using root password but other sites transferred just fine. Dafuq. This tool is the reason I pay for Cpanel. Stable version, my a**. Password was good enough to get the server list and transfer 50% of the sites.

It also crashes and cannot abort or even see the WHM page for transfers unless you reboot.

CENTOS 7.5 Standard v74.0.9


LOG:
Code:
CENTOS 7.5 standard [ns1]  v74.0.9  Load Averages: 0.18 0.05 0.02
 WHM (Web Host Manager)  News  Change Log  Log Out (root)

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Home »Transfers »Transfer ToolDocumentation
  Remote Root Account Transfer
Starting “TRANSFER” for “Account” “hope”.
Copy Destination: /home
Remote server type: “WHM1164”.
Initiating process to package the account over SSH (Secure Shell) connection …
Packaging the account with the command: /usr/local/cpanel/bin/pkgacct hope '' --split --nocompress --mysql 10.2 --skipbwdata …
[2018-10-06 13:17:24 -0400] pkgacct started.
[2018-10-06 13:17:24 -0400] pkgacct version 10 - user : hope - tarball: 1 - target mysql : 10.2 - split: 1 - incremental: 0 - homedir: 1 - mailman: 1 - backup: 0 - archive version: 4 - running with uid 0
[2018-10-06 13:17:24 -0400] pkgacct using '/usr/local/cpanel/3rdparty/bin/pigz -6 --processes 1 --blocksize 4096 --rsyncable' to compress archives
[2018-10-06 13:17:24 -0400] pkgacct working dir : /home/cpmove-hope
[2018-10-06 13:17:24 -0400] Copying Reseller Config...[2018-10-06 13:17:24 -0400] Done
[2018-10-06 13:17:24 -0400] Copying Suspension Info (if needed)...[2018-10-06 13:17:24 -0400] Done
[2018-10-06 13:17:24 -0400] Copying installed SSL certificates and keys...[2018-10-06 13:17:24 -0400] Performing “ApacheTLS” component....
[2018-10-06 13:17:24 -0400] Completed “ApacheTLS” component.
[2018-10-06 13:17:24 -0400] Done
[2018-10-06 13:17:24 -0400] Copying Domain Keys....[2018-10-06 13:17:24 -0400] Done
[2018-10-06 13:17:24 -0400] Copying Counter Data....[2018-10-06 13:17:24 -0400] Done
[2018-10-06 13:17:24 -0400] Copying Dns Zones.......XXXXXXXXXXXXXX.com...[2018-10-06 13:17:24 -0400] Done
[2018-10-06 13:17:24 -0400] Copying Mail files....[2018-10-06 13:17:24 -0400] Done
[2018-10-06 13:17:24 -0400] Copying proftpd file....[2018-10-06 13:17:24 -0400] Done
[2018-10-06 13:17:24 -0400] Performing “Logs” component....
[2018-10-06 13:17:24 -0400] Copy userdata...[2018-10-06 13:17:24 -0400] Done
[2018-10-06 13:17:24 -0400] Copy custom virtualhost templates...[2018-10-06 13:17:24 -0400] Done
[2018-10-06 13:17:24 -0400] Copying mailman lists and archives....Done copying mailman lists and archives.
[2018-10-06 13:17:24 -0400] Copying homedir.............
[2018-10-06 13:17:24 -0400] Done
[2018-10-06 13:17:24 -0400] Fixing up EA4 .htaccess blocks: /home/hope/public_html/subdomains/house/.htaccess /home/hope/public_html/subdomains/homes/.htaccess /home/hope/public_html/subdomains/fb/.htaccess /home/hope/public_html/subdomains/sub/.htaccess /home/hope/public_html/.htaccess Done.
[2018-10-06 13:17:24 -0400] Performing “Postgresql” component....
[2018-10-06 13:17:24 -0400] Completed “Postgresql” component.
[2018-10-06 13:17:24 -0400] Performing “Mysql” component....
[2018-10-06 13:17:24 -0400] Determining mysql dbs...[2018-10-06 13:17:24 -0400] ...mysqldump version: 10.2.18...[2018-10-06 13:17:24 -0400] ...mysql version: 10.2...[2018-10-06 13:17:24 -0400] Saving mysql privs...[2018-10-06 13:17:24 -0400] Done
[2018-10-06 13:17:24 -0400] ...Done
[2018-10-06 13:17:24 -0400] Storing mysql dbs............
hope_wp[2018-10-06 13:17:25 -0400] (41204474 bytes)
[2018-10-06 13:17:25 -0400] ...Done
[2018-10-06 13:17:25 -0400] Completed “Mysql” component.
[2018-10-06 13:17:25 -0400] Performing “MysqlRemoteNotes” component....
[2018-10-06 13:17:25 -0400] Completed “MysqlRemoteNotes” component.
[2018-10-06 13:17:25 -0400] Copying cpuser file.......[2018-10-06 13:17:25 -0400] Done
[2018-10-06 13:17:25 -0400] Copying crontab file.......[2018-10-06 13:17:25 -0400] Done
[2018-10-06 13:17:25 -0400] Performing “Quota” component....
[2018-10-06 13:17:25 -0400] Completed “Quota” component.
[2018-10-06 13:17:25 -0400] Performing “Integration” component....
[2018-10-06 13:17:25 -0400] Completed “Integration” component.
[2018-10-06 13:17:25 -0400] Performing “AuthnLinks” component....
[2018-10-06 13:17:25 -0400] Completed “AuthnLinks” component.
[2018-10-06 13:17:25 -0400] Performing “APITokens” component....
[2018-10-06 13:17:25 -0400] Completed “APITokens” component.
[2018-10-06 13:17:25 -0400] Performing “AutoSSL” component....
[2018-10-06 13:17:25 -0400] Completed “AutoSSL” component.
[2018-10-06 13:17:25 -0400] Storing Subdomains....
[2018-10-06 13:17:25 -0400] Done
[2018-10-06 13:17:25 -0400] Storing Parked Domains....
[2018-10-06 13:17:25 -0400] Done
[2018-10-06 13:17:25 -0400] Storing Addon Domains....
[2018-10-06 13:17:25 -0400] Performing “Password” component....
[2018-10-06 13:17:25 -0400] Completed “Password” component.
[2018-10-06 13:17:25 -0400] Performing “DigestShadow” component....
[2018-10-06 13:17:25 -0400] Completed “DigestShadow” component.
[2018-10-06 13:17:25 -0400] Copying shell.......[2018-10-06 13:17:25 -0400] Done
[2018-10-06 13:17:25 -0400] Performing “PublicContact” component....
[2018-10-06 13:17:25 -0400] Completed “PublicContact” component.
[2018-10-06 13:17:25 -0400] Performing “MailLimits” component....
[2018-10-06 13:17:25 -0400] Completed “MailLimits” component.
[2018-10-06 13:17:25 -0400] Creating Archive .............
…3…
[2018-10-06 13:17:45 -0400]
[2018-10-06 13:17:45 -0400]
[2018-10-06 13:17:45 -0400]
[2018-10-06 13:17:45 -0400]
[2018-10-06 13:17:45 -0400] Done
[2018-10-06 13:17:45 -0400]
[2018-10-06 13:17:45 -0400]
[2018-10-06 13:17:45 -0400] pkgacct completed
Done
Target “/home” on host “ns1.XXXXXXXXXXXXXX.com” has 208.63 GB free and requires at least 893.62 MB free, which includes space for temporary files.
Using the archive split method!
File #1: “/home/cpmove-hope-split/cpmove-hope.tar.part00001” with md5sum: 9d4b742b773f6d9f5818cff5dd04aa3f
File #2: “/home/cpmove-hope-split/cpmove-hope.tar.part00002” with md5sum: 38ff725d68fd2a93ff343760ffa59566
Remote file is: “/home/cpmove-hope-split/cpmove-hope.tar.part00001” with size: 256001791
Attempt #1 to transfer using “SCP” method.
Copying account package file … …
ERROR: Use of uninitialized value $_[0] in join or string at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/Net/OpenSSH.pm line 121.
ERROR: Use of uninitialized value $out in pattern match (m//) at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/Net/OpenSSH.pm line 966.
ERROR: Use of uninitialized value $out in pattern match (m//) at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/Net/OpenSSH.pm line 971.
ERROR: pty_allocate(nonfatal): posix_openpt(): No such file or directory at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/x86_64-linux-64int/IO/Pty.pm line 24.
ERROR: pty_allocate(nonfatal): getpt(): No such file or directory at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/x86_64-linux-64int/IO/Pty.pm line 24.
ERROR: pty_allocate(nonfatal): openpty(): No such file or directory at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/x86_64-linux-64int/IO/Pty.pm line 24.
ERROR: pty_allocate(nonfatal): open(/dev/ptmx): No such file or directory at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/x86_64-linux-64int/IO/Pty.pm line 24.
ERROR:
ERROR: sshcontrol execution encountered a fatal error: (XID hjth57) The password that you provided is not correct, or the SSH key is not permitted access:
Done
[The password that you provided is not correct, or the SSH key is not permitted access: ] Connecting to 72.52.216.35:22 as root...using method password...
Downloading with method “SCP” failed: The password that you provided is not correct, or the SSH key is not permitted access:
Retrying transfer.
Attempt #2 to transfer using “SCP” method.
Copying account package file … …
ERROR: pty_allocate(nonfatal): posix_openpt(): No such file or directory at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/x86_64-linux-64int/IO/Pty.pm line 24.
ERROR: pty_allocate(nonfatal): getpt(): No such file or directory at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/x86_64-linux-64int/IO/Pty.pm line 24.
ERROR: pty_allocate(nonfatal): openpty(): No such file or directory at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/x86_64-linux-64int/IO/Pty.pm line 24.
ERROR: pty_allocate(nonfatal): open(/dev/ptmx): No such file or directory at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/x86_64-linux-64int/IO/Pty.pm line 24.
ERROR: sshcontrol execution encountered a fatal error: (XID nt8xbv) The password that you provided is not correct, or the SSH key is not permitted access:
Done
[The password that you provided is not correct, or the SSH key is not permitted access: ] Connecting to 72.52.216.35:22 as root...using method password...
Downloading with method “SCP” failed: The password that you provided is not correct, or the SSH key is not permitted access:
Retrying transfer.
Multiple copy failures, switching to verbose mode and trying one final attempt.
Attempt #3 to transfer using “SCP” method.
Copying account package file … …
ERROR: pty_allocate(nonfatal): posix_openpt(): No such file or directory at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/x86_64-linux-64int/IO/Pty.pm line 24.
ERROR: pty_allocate(nonfatal): getpt(): No such file or directory at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/x86_64-linux-64int/IO/Pty.pm line 24.
ERROR: pty_allocate(nonfatal): openpty(): No such file or directory at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/x86_64-linux-64int/IO/Pty.pm line 24.
ERROR: pty_allocate(nonfatal): open(/dev/ptmx): No such file or directory at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/x86_64-linux-64int/IO/Pty.pm line 24.
ERROR: sshcontrol execution encountered a fatal error: (XID py6p4t) The password that you provided is not correct, or the SSH key is not permitted access:
Done
[The password that you provided is not correct, or the SSH key is not permitted access: ] Connecting to 72.52.216.35:22 as root...using method password...
Downloading with method “SCP” failed: The password that you provided is not correct, or the SSH key is not permitted access:
Removing copied archive on remote server. …
ERROR: pty_allocate(nonfatal): posix_openpt(): No such file or directory at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/x86_64-linux-64int/IO/Pty.pm line 24.
ERROR: pty_allocate(nonfatal): getpt(): No such file or directory at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/x86_64-linux-64int/IO/Pty.pm line 24.
ERROR: pty_allocate(nonfatal): openpty(): No such file or directory at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/x86_64-linux-64int/IO/Pty.pm line 24.
ERROR: pty_allocate(nonfatal): open(/dev/ptmx): No such file or directory at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/x86_64-linux-64int/IO/Pty.pm line 24.
ERROR:
ERROR: sshcontrol execution encountered a fatal error: (XID 4fz6e5) The password that you provided is not correct, or the SSH key is not permitted access:
Done
[The password that you provided is not correct, or the SSH key is not permitted access: ] Connecting to 72.52.216.35:22 as root...using method password...
Failed: Unable to download “/home/cpmove-hope-split/cpmove-hope.tar.part00001” from the remote server.
 
Last edited by a moderator:

Jeff P.

Well-Known Member
Feb 2, 2016
61
10
8
Daytona Beach, Florida, USA
cPanel Access Level
DataCenter Provider
After forced update and reboot for good measure, transfer now gets stuck on this after I go to connect. It apparently logged me out during connection. UGH.

upload_2018-10-6_13-45-35.png
 

Jeff P.

Well-Known Member
Feb 2, 2016
61
10
8
Daytona Beach, Florida, USA
cPanel Access Level
DataCenter Provider
The Fix:

Change password in your WHM. Cancel any transfers, delete transferred accounts to be safe and redo the transfer.