daemonfbsd

Registered
Dec 3, 2013
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Website Owner
Hello,
I used Copy an Account From Another Server to transfer cpanel account. After three hours still say Attempting to copy . Cpanel account has 30-40GB. Is it normal?
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
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363
Hello :)

40G is considered a large account so it's certainly possible that the transfer is still in progress. If it fails, you may want to package the account manually on the source machine via /scripts/pkgacct, upload the archive to the destination machine, and then restore it with /scripts/restorepkg.

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,201
363
I'm was wrong. Real size was 75569.47 MB. Sould I wait? Can I stop the transfer?
You can review the transfer log and see if it's still active. If it is, you can let it continue if you prefer, but if it fails then it's likely better to manually transfer the account.

Thank you.