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Transfer Questions

Discussion in 'Data Protection' started by arcilio, Dec 3, 2014.

  1. arcilio

    arcilio Well-Known Member

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    Hello guys,
    I wanna restore a account that i have a backup in my pc, to WHM.
    But when a use the transfer tool, it copy the backup to /home and a need to move to /home2 ( i already setup the server to create new accounts here). How i setup the backup to be copy at /home2?
    Thank's
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    You can configure the default home directory for new accounts via:

    "WHM Home » Server Configuration » Basic cPanel & WHM Setup"

    If you only want to use /home2, then leave the following option blank:

    "Additional home directories matching the following value will also be used for new home directory creations. (Leaving this value blank disables the feature.) This option only takes one value."

    Thank you.
     
  3. arcilio

    arcilio Well-Known Member

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    Hello,
    I made this changes, but the restore full backup with file, still continues copying to /home not to /home2. If a create a new user, it made at /home2, but not the restore!

    Follow the settings :
    whm.png

    I already change the leave option to Default, and same problem.
     
    #3 arcilio, Dec 5, 2014
    Last edited: Dec 5, 2014
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
  5. arcilio

    arcilio Well-Known Member

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    Your Request id is: 5788235.
     
  6. cPanelMichael

    cPanelMichael Forums Analyst
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