Transfer Tool cPanel Login Failed

tweaker

Member
Sep 25, 2015
14
1
3
India
cPanel Access Level
Root Administrator
for some strange reason, transfer tool didn't worked.

Tried copy account using password option.
Source machine runs cPanel too
Account to be moved is around 6GB of php and pdf only, no videos or anything
large single file, its reports generated off some custom php project.
Code:
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Remote User Account Transfer
Starting “TRANSFER” for “Account” “cp199”.
Attempting to copy “cp199” from “208.4x.6x.xxx”.
Trying to fetch cpmove file via cPanel XML-API!
Fetching current backups from remote server …cPanel Login Failed: HTTP/1.0 900 NET OR SSL ERROR
/usr/local/cpanel/scripts/getremotecpmove 22425: open_tcp_connection: failed `208.4x.6x.xxx', 2083 (Connection timed out)
Failed to fetch cpmove file via cPanel XML-API.
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Failed: Error while executing “/usr/local/cpanel/scripts/getremotecpmove”: The “/usr/local/cpanel/scripts/getremotecpmove” command (process 22425) reported error number 1 when it ended.:
its says connection timeout, but I've white-listed IP's on both old and new server.

any suggestions ?
 
Last edited by a moderator:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,908
2,218
463
Hello :)

Do you have any rules added via the "WHM >> Host Access Control" interface (it's the interface for the /etc/hosts.allow file) to either server that could block the connections?

Thank you.