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Transfer Tool cPanel Login Failed

Discussion in 'Data Protection' started by tweaker, Mar 2, 2016.

  1. tweaker

    tweaker Member

    Sep 25, 2015
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    Root Administrator
    for some strange reason, transfer tool didn't worked.

    Tried copy account using password option.
    Source machine runs cPanel too
    Account to be moved is around 6GB of php and pdf only, no videos or anything
    large single file, its reports generated off some custom php project.
    Remote User Account Transfer
    Starting “TRANSFER” for “Account” “cp199”.
    Attempting to copy “cp199” from “”.
    Trying to fetch cpmove file via cPanel XML-API!
    Fetching current backups from remote server …cPanel Login Failed: HTTP/1.0 900 NET OR SSL ERROR
    /usr/local/cpanel/scripts/getremotecpmove 22425: open_tcp_connection: failed `', 2083 (Connection timed out)
    Failed to fetch cpmove file via cPanel XML-API.
    Failed: Error while executing “/usr/local/cpanel/scripts/getremotecpmove”: The “/usr/local/cpanel/scripts/getremotecpmove” command (process 22425) reported error number 1 when it ended.:
    its says connection timeout, but I've white-listed IP's on both old and new server.

    any suggestions ?
    #1 tweaker, Mar 2, 2016
    Last edited by a moderator: Mar 2, 2016
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Apr 11, 2011
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    Hello :)

    Do you have any rules added via the "WHM >> Host Access Control" interface (it's the interface for the /etc/hosts.allow file) to either server that could block the connections?

    Thank you.
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