Transfer Tool did not update FTP subdomain in DNS zones

iso99

Well-Known Member
Jan 5, 2011
112
7
68
cPanel Access Level
Root Administrator
I have transferred a few accounts to another server and will be transferring more in the next few days.

In my first batch, the FTP subdomain in the DNS zones were not updated. They are still using the old IP.

(1) Is there an easy way to update the transferred domains' DNS zones? I am doing it manually using WHM - very tedious. I'm using DNS cluster and changes might not propagate to other DNS servers if I modify /var/named files.

(2) How can I permanently fix this issue so it won't happen on my next transfers?

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,222
463
Hello :)

Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

Thank you.