Transfer tool - error after login on remote server

[mindnetcombr]

Hello,

This is the scenario:

- I start a session on transfer tool
- After login on remote server, transfer tool show the error below



This occur on all my cpanel servers, all running latest release version 11.48.0.13.

When this occur I need try a lot of times, like 10, 20, 30 times then suddenly the transfer tool work again. After finish transfer accounts, if I try start another session on transfer tool, again the issue back.

I try restart cpanel, not fixed. After reboot the source server, the transfer tool back to work.

So anyone know something about this?

 

[cPanelMichael]

Hello

Could you open a support ticket using the link in my signature so we can take a closer look and reproduce this issue on your system? You can post the ticket number here so we can update this thread with the outcome.

Thank you.

 

[succinctapps]

Any update on those? Facing the same error.

 

[cPanelMichael]

Any update on those? Facing the same error.

Hello

Are you experiencing this issue on cPanel version 11.50.0.23?

Thank you.

 

[Marcio Nobrega]

Hello,

I'm the same issues on WHM 11.50. What's I resolve that? Please...

 

[cPanelMichael]

Hello,

I'm the same issues on WHM 11.50. What's I resolve that? Please...

Do you notice any error messages in /usr/local/cpanel/logs/error_log when this happens?

Thank you.