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SOLVED transfer tool failed mailman lists

Discussion in 'E-mail Discussion' started by Goddard, Jul 11, 2015.

  1. Goddard

    Goddard Member

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    The transfer tool worked great for everything except mailing lists.

    Now I am trying to restore them manually, but I can't re-create the list because it is complaining about forwarders. I deleted the forwarder, but it is still complaining it is still there.

    Please help
     
  2. 24x7server

    24x7server Well-Known Member

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    Hello,

    Can you please let me know what error are you getting with the transfer tool ? Please post here so that we can assist you on this.
     
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  3. Goddard

    Goddard Member

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    I figured it out. If you run into this problem just copy the 3rdparty/mailman/archive and /lists folders. This will update cpanel. It is to bad it didn't work in Cpanel.
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    I'm happy to see the issue is now resolved. Did you notice any specific error messages when the mailman lists failed to copy over?

    Thank you.
     
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  5. Patricio Anguita

    Patricio Anguita Registered

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    Same thing happened to me. The issue in my case was that when a suspended account is transferred, and then un-suspended on the destination server, mailing lists doesn't become active. I think this is a bug, because the archives did transfer without problems.

    Regards,
     
  6. Goddard

    Goddard Member

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    I don't remember if I did.
     
  7. cPanelMichael

    cPanelMichael Forums Analyst
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    Could you let us know the version of cPanel installed on the destination server when this happens?

    Thank you.
     
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  8. Goddard

    Goddard Member

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    At the time it was the latest version of cpanel with the latest stable version of cent os 7.
     
  9. cPanelMichael

    cPanelMichael Forums Analyst
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    Internal case CPANEL-3208 is open to address an issue where transferring or restoring a suspended account results in a broken/unsuspended account on the destination server. Suspending and unsuspending the account is the temporary workaround. You can monitor our change log for this case number at:

    Change Logs - Documentation - cPanel Documentation

    Thank you.

    Update: This is solved as of cPanel version 70.0.16:

    Fixed case CPANEL-3208: Suspended transferred/restored accounts remain suspended.
     
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    #9 cPanelMichael, Jan 27, 2016
    Last edited: Feb 20, 2018
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