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Transfer Tool Failure

Discussion in 'General Discussion' started by willinit, Oct 6, 2016.

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  1. willinit

    willinit Registered

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    When attempting to migrate an account from a remote server, the transfer tool is giving the following error (IP.ad.dr.ess:Port is substituted for the real IP and port):

    I know that the key and everything is correct as I'm able to SSH into the remote server from the command line. Is the "ControlPersist" option it's mentioning something that can easily be disabled? Does the error mean the option is enabled on the remote server or the local server that's trying to pull in the account? Or is this due to something completely different?

    Thank in advance for any help you can provide.
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Is CentOS 5 installed on the source server? If so, you will need to temporarily disable the ControlPersist option in the destination server's /etc/ssh/sshd_config file, as CentOS 5 does not support this variable. You can do this by editing the file and setting the option to "No" or by commenting out the line. Ensure you restart the SSH service after making the change.

    Thank you.
     
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