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Transfer Tool missing files?

Discussion in 'Data Protection' started by Stouf, Nov 17, 2018.

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  1. Stouf

    Stouf Registered

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    It seems that the transfer tool the way it works is it creates all the folders first before transferring files. It did create the ones with content iam missing but it seems to be going through alphabetical as i watch ita progress but i have two folders in my main data folder that are not càpitalized starting letters and it seems to have skipped the content in just those two folders. Any reason for this?
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello @Stouf,

    Can you let me know the name of the directories and the path they are located at? Ensure to replace the actual account username with an example.

    Thank you.
     
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