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Transfer tool not working getting mysql database error

Discussion in 'General Discussion' started by mywish1, Nov 28, 2016.

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  1. mywish1

    mywish1 Active Member

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    hi
    i m trying to transfer old server to new server some accounts and when i try to connect old server and fetch accounts i m getting error here is error

    The “mySQL” server is currently unavailable because of an error: Error while connecting to MySQL: (XID scgvdf) Database Connect Error: Access denied for user 'root'@'localhost' (using password: YES)

    here is screenshot
    upload_2016-11-29_10-20-30.png
     
    #1 mywish1, Nov 28, 2016
  2. 24x7server

    24x7server Well-Known Member

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    Hi,

    It clearly suggests that MySQL is not accessible to the root use with the default password in the configuration. You have to check if the password is correct for the MYSQL root user. You will need to have working mysql root password to take the dump of the databases..
     
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    #2 24x7server, Nov 28, 2016
  3. mywish1

    mywish1 Active Member

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    how i can access mysql actually i think mysql root is not working how i can fix this issue i have no idea can i reinstall mysql 5.6 to fix that issue if yes then i m ready to reinstall tel me how i do that and i have no idea what is root password
    also also tel me where i can check root default password in configuration how to access plz guide me thanks.
     
    #3 mywish1, Nov 28, 2016
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    You can set root MySQL password, here:
    WebHost Manager »SQL Services »MySQL Root Password
     
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    #4 Infopro, Nov 29, 2016
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