Transfer tool not working getting mysql database error

mywish1

Active Member
Sep 13, 2014
31
1
8
cPanel Access Level
Root Administrator
hi
i m trying to transfer old server to new server some accounts and when i try to connect old server and fetch accounts i m getting error here is error

The “mySQL” server is currently unavailable because of an error: Error while connecting to MySQL: (XID scgvdf) Database Connect Error: Access denied for user 'root'@'localhost' (using password: YES)

here is screenshot
upload_2016-11-29_10-20-30.png
 

24x7server

Well-Known Member
Apr 17, 2013
1,911
97
78
India
cPanel Access Level
Root Administrator
Twitter
Hi,

It clearly suggests that MySQL is not accessible to the root use with the default password in the configuration. You have to check if the password is correct for the MYSQL root user. You will need to have working mysql root password to take the dump of the databases..
 

mywish1

Active Member
Sep 13, 2014
31
1
8
cPanel Access Level
Root Administrator
how i can access mysql actually i think mysql root is not working how i can fix this issue i have no idea can i reinstall mysql 5.6 to fix that issue if yes then i m ready to reinstall tel me how i do that and i have no idea what is root password
also also tel me where i can check root default password in configuration how to access plz guide me thanks.