Transfer Tool, overwriting Custom DNS entries.

[dru5412]

I am currently migrating over 1,500 domains from one Cpanel server to another using the transfer tool. but face a frustrating and time consuming issue.

(I have raised a support ticket already to see if there is a solution, but thought the community may also have an answer)

So when you use the tool the DNS zone file is amended to update the NS and A records.

The issue is many of the domains have custom DNS records which are being overwritten, forcing me to nano into the named DNS file and put the correct IP address back in.

My suggest was that the transfer tool should only update the IP IF the current IP on the record matches the Server IP from which we are transferring from.

Example:

Old server 1.2.3.4
New server 4.3.2.1

Domain1: current DNS

domain1.com. NS oldns.com.
domain1.com. A 1.2.3.4
www A 8.8.8.8

The new restored DNS zone file should be as follows (IMHO)

domain1.com. NS newns.com.
domain1.com. A 4.3.2.1 (amended as the old record IP matched the old server IP)
www A 8.8.8.8 (not changed as the old IP is NOT the same as the old server)

In this way, any records that relate to the old server are updated.(cpanel, webmail, whm, etc)

BUT

if there is a custom A, WWW or other record and it is currently pointing off server, this is not overwritten to bring in onto the new server....

Thoughts, ideas, suggestions welcomed. I will be sat at the PC with Nano open editing DNS zone files for some time to come.....

 

[dru5412]

UPDATE:

So support have come back to me telling me that if I disable "Express Transfer" then the transfer tool will operate in the way I have explained I think it should..

Excellent, except......

Where is the "Express Transfer" option to disable it???? I can't find it anywhere!?

 

[dalem]

transfer tool after users load
Express Transfer is just after "Copy Bandwidth Data" & "Overwrite "

Note: you have to actually check the option it is not an option that is selected automatically

 

[cPanelLauren]

@dru5412

It is a checkbox you need to check in the "Accounts" section of the transfer tool present after "Fetch Account List". I've included a screenshot as well:


Also, please include the Ticket ID for the support request you have open so we can check in with the status there as well.

Thanks!