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Transfer tool problems

Discussion in 'Data Protection' started by Jeff P., Dec 22, 2016.

  1. Jeff P.

    Jeff P. Well-Known Member

    Feb 2, 2016
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    Daytona Beach, Florida, USA
    cPanel Access Level:
    DataCenter Provider
    Regarding: Transfer tool problems

    I am having this issue with 2 out of 24 servers. No added firewalls, no cphulk, both servers are the same OS and Cpanel version WHM 60.0 (build 28) and I checked iptables and its clean and open.

    I can however, login to either server via SSH or SFTP without issue from each server's command line.

    My sshd_config does allow root logins btw.

    I tried using SSH Keys and Password Auth.
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    #1 Jeff P., Dec 22, 2016
    Last edited by a moderator: Dec 22, 2016
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Apr 11, 2011
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    Root Administrator
    Hello @Jeff P.,

    I've moved this post into it's own thread.

    Another area to check is "WHM >> Host Access Control" on both systems to verify no rules are enabled that will restrict traffic between the two servers.

    Also, do you notice any error messages in /var/log/secure or /usr/local/cpanel/logs/error_log on either system when this happens?

    Thank you.
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