Jeff P.

Well-Known Member
Feb 2, 2016
Daytona Beach, Florida, USA
cPanel Access Level
DataCenter Provider
Regarding: Transfer tool problems

I am having this issue with 2 out of 24 servers. No added firewalls, no cphulk, both servers are the same OS and Cpanel version WHM 60.0 (build 28) and I checked iptables and its clean and open.

I can however, login to either server via SSH or SFTP without issue from each server's command line.

My sshd_config does allow root logins btw.

I tried using SSH Keys and Password Auth.
Last edited by a moderator:


Staff member
Apr 11, 2011
Hello @Jeff P.,

I've moved this post into it's own thread.

Another area to check is "WHM >> Host Access Control" on both systems to verify no rules are enabled that will restrict traffic between the two servers.

Also, do you notice any error messages in /var/log/secure or /usr/local/cpanel/logs/error_log on either system when this happens?

Thank you.