The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Transfer tool rsync error code 20

Discussion in 'Data Protection' started by GIANT_CRAB, Aug 8, 2015.

  1. GIANT_CRAB

    GIANT_CRAB Well-Known Member

    Joined:
    Mar 23, 2012
    Messages:
    89
    Likes Received:
    0
    Trophy Points:
    6
    cPanel Access Level:
    Root Administrator
    Hello everyone,

    I'm carrying out a major account transfer and every account was transferred except this one. It got stuck here and there's no way to cancel/abort it. I do not want to lose any data as well because the transfer took a very long time.

    The error is as follow:

    Code:
    Homedir
    Streaming Homedir from source server…
    receiving incremental file list
    …88 % …
    rsync streaming failed: The subprocess “/usr/bin/rsync” reported the “ENOTDIR” (20) error when it ended. The process was aborted because it reached the timeout.
    Trying again…
    receiving incremental file list
    rsync streaming failed: The subprocess “/usr/bin/rsync” reported the “ENOTDIR” (20) error when it ended. The process was aborted because it reached the timeout.
    Trying again…
    receiving incremental file list 
    
    Any help is appreciated.
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,854
    Likes Received:
    676
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
    Hello :)

    Could you let us know the disk space usage for this account? Is it larger than the other accounts that were transferred?

    Thank you.
     
    GIANT_CRAB likes this.
  3. GIANT_CRAB

    GIANT_CRAB Well-Known Member

    Joined:
    Mar 23, 2012
    Messages:
    89
    Likes Received:
    0
    Trophy Points:
    6
    cPanel Access Level:
    Root Administrator
    Hi sorry, forgot to update this issue.

    Rsync timed-out but kept retrying non-stop, etc. It was resolved by the cPanel support team, please see ticket #6977553 for more details to what went wrong.

    Hopefully, there will be more checks that will be put into cPanel migration tool to make sure that this issue won't happen again, thanks! :)
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,854
    Likes Received:
    676
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
Loading...

Share This Page