Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Transfer tool rsync error code 20

Discussion in 'Data Protection' started by GIANT_CRAB, Aug 8, 2015.

  1. GIANT_CRAB

    GIANT_CRAB Well-Known Member

    Joined:
    Mar 23, 2012
    Messages:
    89
    Likes Received:
    0
    Trophy Points:
    56
    cPanel Access Level:
    Root Administrator
    Hello everyone,

    I'm carrying out a major account transfer and every account was transferred except this one. It got stuck here and there's no way to cancel/abort it. I do not want to lose any data as well because the transfer took a very long time.

    The error is as follow:

    Code:
    Homedir
    Streaming Homedir from source server…
    receiving incremental file list
    …88 % …
    rsync streaming failed: The subprocess “/usr/bin/rsync” reported the “ENOTDIR” (20) error when it ended. The process was aborted because it reached the timeout.
    Trying again…
    receiving incremental file list
    rsync streaming failed: The subprocess “/usr/bin/rsync” reported the “ENOTDIR” (20) error when it ended. The process was aborted because it reached the timeout.
    Trying again…
    receiving incremental file list 
    
    Any help is appreciated.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    43,717
    Likes Received:
    1,794
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello :)

    Could you let us know the disk space usage for this account? Is it larger than the other accounts that were transferred?

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    GIANT_CRAB likes this.
  3. GIANT_CRAB

    GIANT_CRAB Well-Known Member

    Joined:
    Mar 23, 2012
    Messages:
    89
    Likes Received:
    0
    Trophy Points:
    56
    cPanel Access Level:
    Root Administrator
    Hi sorry, forgot to update this issue.

    Rsync timed-out but kept retrying non-stop, etc. It was resolved by the cPanel support team, please see ticket #6977553 for more details to what went wrong.

    Hopefully, there will be more checks that will be put into cPanel migration tool to make sure that this issue won't happen again, thanks! :)
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  4. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    43,717
    Likes Received:
    1,794
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice