Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Transfer tool - utf8 "\x81" does not map to Unicode

Discussion in 'Data Protection' started by Wabun, Feb 13, 2016.

  1. Wabun

    Wabun Well-Known Member

    Joined:
    Oct 6, 2012
    Messages:
    68
    Likes Received:
    3
    Trophy Points:
    8
    Location:
    Antwerpen
    cPanel Access Level:
    Root Administrator
    Hi all,

    Using the transfer tool, Copy an Account from Another Server, but in the log occurs this error, any idea why I am getting this error, is it a setting somewhere on one of the server or both?

    Both servers are same WHM version: WHM 11.52.3 (build 1)

    utf8 "\x81" does not map to Unicode at /usr/local/cpanel/Cpanel/JSON.pm line 155.
    utf8 "\x81" does not map to Unicode at /usr/local/cpanel/Cpanel/JSON.pm line 155.
    utf8 "\x81" does not map to Unicode at /usr/local/cpanel/Cpanel/JSON.pm line 155.
    utf8 "\x81" does not map to Unicode at /usr/local/cpanel/Cpanel/JSON.pm line 155.
    Too many errors from “item-RESTORE_AccountRemoteRoot_xxxxxxxx”. Future errors will be supressed.

    Account
    Account created
     
    #1 Wabun, Feb 13, 2016
    Last edited: Feb 13, 2016
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,367
    Likes Received:
    1,857
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello :)

    Is this isolated to a single account, or is this happening for every account you attempt to copy over?

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. Wabun

    Wabun Well-Known Member

    Joined:
    Oct 6, 2012
    Messages:
    68
    Likes Received:
    3
    Trophy Points:
    8
    Location:
    Antwerpen
    cPanel Access Level:
    Root Administrator
    Hi, sorry for delay, I have migrated the whole server instead of per account, so not sure if it is a isolated incident.
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,367
    Likes Received:
    1,857
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  5. Wabun

    Wabun Well-Known Member

    Joined:
    Oct 6, 2012
    Messages:
    68
    Likes Received:
    3
    Trophy Points:
    8
    Location:
    Antwerpen
    cPanel Access Level:
    Root Administrator
    Thanks, but as I explained, to much issues with the Transfer tool so I moved the whole server.
     
  6. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,367
    Likes Received:
    1,857
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Feel free to let us know if you encounter any additional issues when using the "Transfer Tool" option in the future, or if you are experiencing issues with any accounts that you copied over using this tool.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice