The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Transfer Tool: VirtualHost using old server IP for new domains after migrating to new server

Discussion in 'General Discussion' started by sami.s, Apr 22, 2016.

Tags:
  1. sami.s

    sami.s Registered

    Joined:
    Jan 14, 2016
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    USA
    cPanel Access Level:
    Root Administrator
    We recently moved servers and used the Transfer Tool to migrate to a new server, old websites which existed continued to work normally, but when creating a new domain or subdomain the new sites don't work, after checking the httpd.config file I found that it's assigning them the IP of the old server.

    How can I fix this? I confirmed that the new server IP is set in "Basic cPanel & WHM Setup". However the below files seem to still contain the IP of the old server:
    ./etc/userdatadomains
    ./etc/domainips
    ./etc/userdatadomains.json
     
    #1 sami.s, Apr 22, 2016
  2. sami.s

    sami.s Registered

    Joined:
    Jan 14, 2016
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    USA
    cPanel Access Level:
    Root Administrator
    Nevermind, found it. Had to change the IP of the user to the new one in WHM > IP Functions > Change a Site’s IP Address
     
    #2 sami.s, Apr 23, 2016
  3. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    36,294
    Likes Received:
    1,209
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello :)

    I'm happy to see you were able to address the issue. Note the wrong IP address would have only been assigned to the account if it was added to the destination server as an available IP address during the transfer. I was unable to reproduce the issue on test servers. Is this something you can reproduce when copying over additional accounts?

    Thank you.
     
    #3 cPanelMichael, Apr 25, 2016
(You must log in or sign up to post here.)
Loading...
Similar Threads - Transfer Tool VirtualHost
  1. EZoolander

    Transfer Tool - dotfiles/hidden files

    EZoolander, Jul 19, 2017 at 8:04 AM, in forum: Data Protection
    Replies:
    6
    Views:
    50
    Infopro
    Jul 19, 2017 at 1:11 PM
  2. Alex H

    Question About Using Transfer Tool

    Alex H, Jul 5, 2017, in forum: Data Protection
    Replies:
    2
    Views:
    70
    cPanelMichael
    Jul 5, 2017
  3. stephlee2004

    WHM Transfer Tool Issue-Unable to Abort

    stephlee2004, May 31, 2017, in forum: Data Protection
    Replies:
    7
    Views:
    235
    uk01
    Jun 29, 2017
  4. envoys

    Transfer Tool Issue

    envoys, May 16, 2017, in forum: Migrate to cPanel
    Replies:
    3
    Views:
    446
    cPanelMichael
    May 25, 2017
  5. Luca Sartori

    Transfer tool issue

    Luca Sartori, May 3, 2017, in forum: Data Protection
    Replies:
    13
    Views:
    311
    cPanelMichael
    May 8, 2017

Share This Page