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Transfer Tools does not finish transfer with express transfer

Discussion in 'Data Protection' started by ViViD, Jul 29, 2017.

  1. ViViD

    ViViD Member

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    Hello,
    When I transfer an account with Express Transfer the transfer tool transfers everything but stops on the last steps here for hours:
    Code:
    Restoring ftp password file
    Resyncing FTP Passwords
    1
    Ftp
    Tomcat
    Tomcat
    ZoneFile
    Restoring DNS zones
    Pointing DNS records, e-mail, and the site to the new server for the domain “account.com” … …
    [xferpoint] server:server.server.com user:account
    The same account transfered with no problem without express transfer but I have hundereds of accounts and I need "express" feature.

    On the source server it doesn't change DNS record and XFERPOINT/XFERTOOL processes have not any operations when I trace them.

    Both cPanels are in same version. I've copied service configurations by transfer tool before this.

    Thanks
     
    #1 ViViD, Jul 29, 2017
    Last edited: Jul 29, 2017
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

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    Root Administrator
    Twitter:
    What version of cPanel are these servers running?

    Using the Transfer Tool should be used:
    WebHost Manager »Transfers »Transfer Tool
     
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