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Transfered accounts get self-signed certificate?

Discussion in 'Security' started by whipworks, Jun 5, 2019.

  1. whipworks

    whipworks Well-Known Member

    Aug 19, 2014
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    Reseller Owner
    Hi Support,

    We're moving accounts from one CPanel server to another. When the account gets moved, it turns on the self-signed certificate for the account. And because it's on a shared server, it messes up some of the customers. So we turned off the auto ssl feature on Manage Auto SSL. But it seems it still does it for some reason. Are we missing something here?

    Right now we removed SSL on any accounts that doesn't need them and has not static ip. It's just a pain that we have to check Manage Host SSL to see if there's an account that got assigned the self-signed certificate.

    Any thoughts?
  2. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

    Nov 14, 2017
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    DataCenter Provider
    This is a tweak setting which can be managed at WHM>>Server Configuration>>Tweak Settings

    You'd want to disable the following:

    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...

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