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Transfered Accounts Not Showing Up

Discussion in 'General Discussion' started by Pryach, Sep 22, 2005.

  1. Pryach

    Pryach Member

    Feb 5, 2005
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    I recently switched servers. Most of the accounts I had on the server I transfered using WHMs server to server Transfer option.

    One account was very large so I decided to package it on the old server, wget it on the new server and then restore it onto the new server.

    All sites transfered fine and all sites load fine, but two of the accounts don't show up when I go to "List Accounts." Although both accounts appear when I go to "Bandwidth Usage." cPanel login works for both accounts, as well as FTP.

    One is the large account, but another was transfered automatically via WHM.

    I'm not able to do certain account functions in WHM, like modify SSH preferances or change the passwords for the two affected accounts.

    Anyone have any idea why these two accounts aren't listed in the "List Accounts" page? What would be the best way to get them to show back up without loss of their personal cPanel settings (e-mail, subdomains, stats, etc.)?

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