smitch6

Member
Apr 16, 2012
9
0
51
cPanel Access Level
Website Owner
Hi
i was on server 1 and had various accounts
i decided to swap over to server 2 but it turns out that server 2 is rubbish so i have got to go back to server 1, who have promised to sort out all my problems.

the trouble i'm having is all my accounts are still on server 1
so i can't do a normal whm transfer.

what do you recommend pls?

both are whm/cpanel although i'm waiting for server1 to sort my cpanel licence out as for some strange reason when i swapped to server 2 it automatically suspended the ac

the main ac i need to swap is root owned with mysql active

thanks
 

cPanelTristan

Quality Assurance Analyst
Staff member
Oct 2, 2010
7,607
38
248
somewhere over the rainbow
cPanel Access Level
Root Administrator
Hello,

You would probably want to terminate the accounts on server 1 and then transfer them back (after ensuring to have backups of those accounts on server 1 in case anything goes wrong). When you make the backups, please ensure to move those backups off the server so they aren't used in any way during the re-transfer process.

Thanks!