Transferred Account show Local Mail Exchanger

alinford

Well-Known Member
Nov 4, 2006
59
2
158
WHM 11.46.1

When I transfer an account that shows as remote in Automatically Detect Configuration (email routing), it shows up on the other server as local. If I go into dns and click save, it then shows remote.

Is this a known bug?

Is there any way to have the server go through and fix this without going into the DNS of several hundred accounts?
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,203
363
Hello :)

This was addressed in cPanel version 11.46 per internal case number 108461:

Fixed case 108461: Preserve the MXCHECK setting when transfering an account.

Could you open a support ticket using the link in my signature so we can verify if this is still happening? You can post the ticket number here so we can update this thread with the outcome.

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,203
363
Could you let us know the ticket number you were assigned so we can update this thread with the outcome?

Thank you.