The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

SOLVED Transferred accounts cannot access cPanel

Discussion in 'General Discussion' started by pcgh, Feb 9, 2017.

  1. pcgh

    pcgh Active Member

    Joined:
    Jun 25, 2003
    Messages:
    43
    Likes Received:
    0
    Trophy Points:
    156
    I am moving a number of accounts to a new VPS using the transfer account function. Overall it went fine however none of the transferred accounts can access cPanel via the usual way - i.e. http://theaccountdomain.com/cpanel.

    When they attempt to go to http://theaccountdomain.com/cpanel the browser keeps trying to redirect to "https://localhost.localdomain.com:2083/" which of course fails. The user can however get to cPanel by going to http://theaccountdomain.com:2083.

    I have searched and searched and can't figure out where it is getting "localhost.localdomain.com". Any help would be greatly appreciated.

    Tony
     
  2. SB-Nick

    SB-Nick Well-Known Member

    Joined:
    Aug 26, 2008
    Messages:
    172
    Likes Received:
    8
    Trophy Points:
    68
    cPanel Access Level:
    Root Administrator
    Check redirect destination setting in WHM > Tweak Settings > Redirection

    Make sure both are set to "Origin Domain Name"
     
    pcgh likes this.
  3. pcgh

    pcgh Active Member

    Joined:
    Jun 25, 2003
    Messages:
    43
    Likes Received:
    0
    Trophy Points:
    156
    Well that did indeed do the trick. I had tried that before and it didn't appear to do anything so I changed back to what it was originally. Doing it this time though it worked with a different browser but not with the one I was originally using (Chrome). Cleared the browser cache and then it started working. Thank you for the help, Nick!
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    15,618
    Likes Received:
    296
    Trophy Points:
    433
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Thanks for updating the thread. :)
     
Loading...

Share This Page