SOLVED Transferred accounts cannot access cPanel

pcgh

Active Member
Jun 25, 2003
43
0
156
I am moving a number of accounts to a new VPS using the transfer account function. Overall it went fine however none of the transferred accounts can access cPanel via the usual way - i.e. http://theaccountdomain.com/cpanel.

When they attempt to go to http://theaccountdomain.com/cpanel the browser keeps trying to redirect to "https://localhost.localdomain.com:2083/" which of course fails. The user can however get to cPanel by going to http://theaccountdomain.com:2083.

I have searched and searched and can't figure out where it is getting "localhost.localdomain.com". Any help would be greatly appreciated.

Tony
 

SB-Nick

Well-Known Member
Aug 26, 2008
175
9
68
cPanel Access Level
Root Administrator
Check redirect destination setting in WHM > Tweak Settings > Redirection

Make sure both are set to "Origin Domain Name"
 
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pcgh

Active Member
Jun 25, 2003
43
0
156
Check redirect destination setting in WHM > Tweak Settings > Redirection

Make sure both are set to "Origin Domain Name"
Well that did indeed do the trick. I had tried that before and it didn't appear to do anything so I changed back to what it was originally. Doing it this time though it worked with a different browser but not with the one I was originally using (Chrome). Cleared the browser cache and then it started working. Thank you for the help, Nick!