Transferring accounts from a server with 2fa turned on


Well-Known Member
Aug 23, 2012
cPanel Access Level
Reseller Owner
I need to transfer three accounts from a cpanel server that uses 2fa for both cpanel and ssh root logins. It also operates its SSH on a custom port number. I have so far been unable to connect to the server even with the correct root password. I am assuming it is because of the 2fa. Is there any way around this?

If need be and I can talk the other server owner into disabling 2fa temporarily how would he go about doing that without screwing things up when he turns it back on?


Technical Support Community Manager
Staff member
Nov 14, 2017
Hello - the transfer tool is only going to account for the authentication methods listed Transfer Tool | cPanel & WHM Documentation - it wouldn’t be prepared to account for 2FA
They could potentially create a user that does not use 2FA which can escalate to root as noted in the linked documentation