Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Transferring from Plesk to cPanel - Duplicate POP E-mails

Discussion in 'Migrate to cPanel' started by jtgroup, Feb 12, 2018 at 6:08 AM.

  1. jtgroup

    jtgroup Member

    Joined:
    Nov 21, 2017
    Messages:
    6
    Likes Received:
    1
    Trophy Points:
    3
    Location:
    UK
    cPanel Access Level:
    Root Administrator
    Hello,

    Sorry to bother you but I was hoping someone might be able to help with this one.

    We have two servers, a Plesk system and a cPanel one.

    We are migrating customers from the Plesk server to cPanel.

    We have just transferred over a couple of customers but have found an issue. The customers had POP e-mail accounts set up and therefore when they tried to connect over the weekend, their devices connected to the new server and downloaded a duplicate copy of the e-mails.

    Is there a way to stop this? I'm guessing not as their devices are seeing the new server and assuming that the e-mails have not been dowloaded already but I'm asking just-in-case there is something that I've missed.

    Kind regards


    James
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    41,396
    Likes Received:
    1,605
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hi James,

    It looks like we sent a response to this inquiry via a support ticket. Here's a copy of the response for others that may find this thread:

    Let us know if we can be of any further assistance.

    Thank you.
     
Loading...

Share This Page