Transparent Background in Email List(RoundCube)

VictorOtto

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Mar 23, 2022
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I am an employee of a company that provides email services and we currently use C-Panel webmail.

One of the clients is using RoundCube email and when creating an email, the emails appear in the list with a transparent background.

I've seen that there is a thread on the subject, but from what I've noticed the problem still hasn't been solved.

Changing the RoundCube display mode, I verified that the problem is resolved, but the client insists on using the other display type.


Any predictions to solve the problem?

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cPRex

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Oct 19, 2014
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@VictorOtto - I don't have an ETA on when 104 will be going to the Edge tier just yet.

@cenourinha - I see you have a Partner badge on the forums here, so you're always welcome to reach out to your account manager with any issues. As far as Roundcube, it's important to note that cPanel doesn't create Roundcube itself, so we need to take the Roundcube version that has the fix applied and confirm that it works with all the cPanel tools, so it's much more on our end than a simple CSS tweak.
 

cenourinha

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@cPRex this bug was reported by me on the helpdesk (CPANEL-40256). This is not a Roundcube bug, this is a bug created by cPanel styling. We installed the same exact version of Roundcube manually and the problem doesn't happen there.

The workaround provided by cPanel?
Currently, you will just need to ignore this issue or use Horde Mail instead of Roundcube.
:insertclownemojihere:
 
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