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TRASH folder not showing the number of emails.

Discussion in 'E-mail Discussion' started by TheSidewinder, May 19, 2014.

  1. TheSidewinder

    TheSidewinder Active Member

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    Not sure if this a cPanel issue or a Squirrelmail issue, apologies if I'm barking up the wrong tree.

    But with the latest upgrades to WHM/cPanel, the TRASH folder within Squirrelmail is not showing the count of read and unread messages *in* the trash. it's always showing 0/0 even when that line in the left side is in Bold, indicating content within it.

    (If this is something I should report to the Squirrelmail authors, a link would be appreciated.)
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Could you clarify which version of cPanel is installed on your system? EX:

    Code:
    cat /usr/local/cpanel/version
    Thank you.
     
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  3. TheSidewinder

    TheSidewinder Active Member

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    Thanks. Version is:

    11.42.1.16
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    In SquirrelMail, browse to:

    "Options >> Folder Preferences"

    You can modify the following two options to suite your preferences:

    Enable Unread Message Notification
    Unread Message Notification Type


    Thank you.
     
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  5. TheSidewinder

    TheSidewinder Active Member

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  6. cPanelMichael

    cPanelMichael Forums Analyst
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    I have not been able to reproduce this issue on cPanel version 11.43.0.12 (11.44 development build). Could you open a support ticket so we can reproduce the issue on your machine? You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
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