Trouble with nameservers while migrating

benniblanco

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Jan 21, 2013
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We have migrated from one dedicated to other and on the second box nameserver simply does not want to keep record or showing wrong ones

In basic settings we set our old name servers and click on assign IP , it than assigned the IP from WHOIS records.
Than we disabled the Enable WHOIS lookups for the nameserver IP manager
and tried again but it does not want to let us assign the new server IP. Even if I set add entry
Screenshot by Lightshot with the new IP is not taking it.

Since this is a live site move , we cannot change IP on our register until everything is setup.

For 4 days now either yaml is not updating , nameservers show no IP's , wrong nameservers are in yaml even we change everything in basic settings. This is just crazy , we are ready to go live on new server but we cannot because of this

/usr/local/cpanel/scripts/updatenameserverips

we ran several times and even tough we have only 2 nameservers set

Screenshot by Lightshot

yaml has added 3 more after

/usr/local/cpanel/scripts/updatenameserverips


Screenshot by Lightshot
 

benniblanco

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Jan 21, 2013
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please anyone give us a hint. I managed to have the right nameservers only thing left is change the IP, I know I can go and edit
/etc/nameserverips but found here in forum that I should not do that and should use WHM instead .

Enable WHOIS lookups is disabled and when i hit assign IP it is still looking up from WHOIS
 

quietFinn

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Feb 4, 2006
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If your name server IPs are changed you must change them in 2 places, i.e. if your name servers are ns1.example.com & ns2.example.com:

1 in the registrar of the domain example.com
and
2 in the DNS zone of the domain example.com

You do not need to "Assign IP address" or "Add an A entry", when the records are correct in the registrar and in the DNS zone it will work.
 

quietFinn

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Feb 4, 2006
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on the box itself , domain is registered at vox domains , on vox domains we assigned hostnames
hostnames we now have old server IP's
So the name server IPs in the registrar are still pointing to the old server?

What you have to do is:
1. edit the DNS zone of the name server domain and change the name server IPs.
2. change the name server IPs in the registrar to point to the new server.

After that you can go to intoDNS: checks DNS and mail servers health and check that all is well.
 

cPanelMichael

Technical Support Community Manager
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Apr 11, 2011
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Hello :)

The functionality of the "Nameserver IPs" page is for visual purposes only. It is a report, and not a page meant to configure any aspect of DNS. It reports the nameservers used by DNS zones on the server, as well as a count of the the number of zones that use a given nameserver. The important entries on the cPanel server are the "A" records that you have added for your name servers. Thus, as long as you have added the "A" records and registered these name servers to the matching IP addresses at the domain registrar, then no further DNS configuration is required. The "Nameserver IPs" page can include cached data, so you can safely ignore any mentions of "No IP" on that page as it may take some time before it updates.

Thank you.