SOLVED Trouble with WHM » DNS Functions » Edit DNS Zone

R1Lover

Member
Sep 23, 2007
5
2
53
Is this what you guys see?

Notice how there's no Navigation bar, notice there's no scroll bar...

This is because, on my system, certain cascading file sheets are not getting loaded.
Yes I lose the left navigation as well, hopefully they will fix this soon!
 

Spork Schivago

Well-Known Member
Jan 21, 2016
597
64
28
corning, ny
cPanel Access Level
Root Administrator
Is there away you can open a private browsing window, that has no cache, and try going to whm -> DNS Functions -> Edit DNS Zones, to see if the problems fixed?

With my system, there were two issues. AutoSSL was not generating an SSL certificate for WHM. I had to make my main account a reseller account and then owner of the domain. Then AutoSSL properly generated the SSL certificate for whm.mydomain.com. After that, it was just a matter of clearing the cache for whm.mydomain.com, then the left navigation bar was back and everything works as expected.

If you know how to view the SSL certificate for your domain, you can verify that whm.yourdomain.com has a valid SSL certificate by viewing the certificate, going to details, and looking at the alternative names. whm.yourdomain.com should be listed. If not, I suspect your server is a bit like mine, and whm is using a self-signed cert.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,226
463
Yes I lose the left navigation as well, hopefully they will fix this soon!
Hello,

Try running the following command on your system to see if it addresses the issue:

Code:
mv /var/cpanel/caches/_generated_command_files{,.backup}
Thank you.
 
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cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,226
463
The server's disk is at 100%
Freeing up space solved the issue.
Hi Clint,

I'm happy to see you were able to solve the issue. Thank you for sharing the outcome.

If you're looking for the best way to prevent this from happening in the future, ensure the following option is enabled under the Notifications tab in WHM >> Tweak Settings so that you are notified in advance of the server running out of disk space:

System disk space usage warnings

Thank you.